Consumers are online every day talking about their wants, needs and experiences with businesses. Social Media Monitoring lets you listen to this invaluable information, interact with customers to keep your reputation spotless, and keep a leg up on your competition.
With Facebook still holding the #1 spot as largest social media platform in the world; if you’re not taking advantage of it, it’s time to get involved. And with 80% of US network users preferring to connect to brands through Facebook, your presence is highly requested.
Twitter has grown immensely as a perfect place for small business over the last couple of years. With 67% of users more likely to buy from a brand they follow on Twitter, you could be missing prime opportunities every day you’re not connecting with your audience on Twitter.
Not only is YouTube a wildly popular social media channel, it also ranks among the top three search engines in the world. With billions of hours of video viewed each month, and video itself becoming a prime and preferred form of content from businesses, you’ll benefit from showing the world what you can do on YouTube.